Rent Payments
Rent payments for housing units owned by the San Diego Housing Commission (SDHC) are due on the first day of each month. A $50 late charge will be applied if the full rent is not paid by the third day of the month.
SDHC Resident Services Portal
The SDHC Resident Services Portal allows residents of affordable rental housing units owned or managed by SDHC to pay their rent online—24 hours a day, seven days a week—from anywhere that they have internet access. This is available at no cost to the resident.
To access this portal, please fill out the form.
Additional Rent Payment Options
Residents also have the option of paying rent at participating Walk-In Payment Services (WIPS) locations inside stores and other business establishments, using cash or a debit card.
To find a convention location, go to http://www.checkfreepay.com/agentlocator and select “WIPS Rent Payments” as the biller. Please note that a $3 service charge will apply.
The SDHC Resident Payment Portal and WIPS are SDHC’s preferred methods of receiving your rent payment.
However, residents may also pay their rent by personal check, cashier’s check, or money order, made payable to the San Diego Housing Commission and mailed to:
San Diego Housing Commission
P.O. Box 12646
San Diego, CA 92112
If the resident’s bank does not honor the check, the resident will be required to pay a $25 returned check charge.
Requests for Maintenance
Residents can report maintenance issues in person at their Property Manager’s office or by calling or emailing their Property Manager.
For emergency, after-hour issues or if the Property Manager is not available, residents should report maintenance issues to SDHC’s Answering Service at (619) 344-2948.
The Answering Service is available 24 hours a day, 7 days a week, and can help determine whether or not the maintenance issue requires emergency assistance.
Smoke-Free Policy
SDHC’s Smoke-Free Policy prohibits smoking anywhere at the more than 2,000 affordable housing units owned by SDHC and the 189 Federal public housing units operated by SDHC.
Smoking lighted pipes, cigars or cigarettes of any kind, including electronic cigarettes and cigarettes made from any weed or plant, is not permitted.
Failure to comply with SDHC’s Smoke-Free Policy constitutes a lease violation.
Residents should contact their Property Manager with any questions.
Any residents who want to quit smoking may obtain information from the American Lung Association, 2750 4th Ave., San Diego, CA 92103, call (619) 297-3901, or visit www.lung.org.
Crime-Free Certification
More than 40 SDHC-owned affordable rental housing properties have received “crime-free” certification from the San Diego Police Department (SDPD) through the Crime-free Multi-housing Program.
This is a collaborative program that brings together residents, property managers and law enforcement to create safer communities.
Under the program, SDPD provides crime and safety education for property managers and residents. In addition, the properties undergo an inspection to identify safety and security enhancements, such as improved lighting and landscaping.
