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City of San Diego Homelessness Response Center

1401 Imperial Avenue
San Diego, CA 92101


Monday – Thursday 8 a.m. – 4 p.m.
Friday 8 a.m. – 2 p.m.
Saturday 9 a.m. – 3 p.m.
Closed Sunday


Experiencing Homelessness?

If you are experiencing homelessness, please visit the City of San Diego Homelessness Response Center (HRC) or contact us at [email protected]. You may also find out information from your local homeless service provider or outreach team. Walk-ins are welcome at the site.

In addition, you may make an appointment with a service provider. See the list of service providers below.

For more information, email [email protected] or call 619-880-8810

HRC Contact

[email protected]



HRC Overview

The City of San Diego Homelessness Response Center provides a broad range of services to help individuals and families experiencing homelessness on their path to permanent or longer-term housing.

The San Diego Housing Commission (SDHC) operates and administers the HRC, in collaboration with the City of San Diego, People Assisting the Homeless (PATH), the Regional Task Force on the Homeless (RTFH), and homelessness service providers.

The HRC provides two major programs on-site:

  • System Navigation Services: Coordination of all activities to move someone from homelessness to permanent or longer-term housing.
  • Support Services On-site: A variety of supportive services from multiple service providers to address individual needs of people experiencing homelessness.

All HRC services are focused on meeting the unique needs of each customer being served.

Programs also follow the “Housing First” approach to addressing homelessness. “Housing First” focuses on providing appropriate housing options as quickly as possible, with as few requirements or conditions as possible, and access to supportive services, as needed.

Informational Flyer
Informational Flyer (Spanish)


Navigating the Homelessness Response System

The HRC includes “system-navigation services” to coordinate all activities to move someone from homelessness to permanent or longer-term housing.

System navigators identify the needs of each individual or family, coordinate connection to housing resources, and facilitate placement into available housing options based on the needs of each household.  System navigators work with individuals and families experiencing homelessness, homelessness service providers, permanent and longer-term housing programs, and community agencies to help with all of the steps necessary to connect and transition someone into housing.


Supportive Services

The HRC also offers a range of supportive services onsite. Below is a list of service providers onsite, the services they offer and their schedules.

County of San Diego Health and Human Services Agency (HHSA)

Enrollment in CalWORKS, Cal Fresh, and Medi-Cal, General Relief programs, Family services programs, Local benefits, and clothing and food resources.

Monday – Friday
9 a.m. – 5:30 p.m.


DMV Assistance, including preparing for paperwork and documentation. Transportation to and from DMV.

8 a.m. – 11 a.m.

Home Start Inc.

Youth system navigation, Domestic violence services, and Prevention and diversion for transitional youth ages 18-24.

Monday – Friday
9 a.m. – 5:30 p.m.

Legal Aid Society

Legal screenings, guidance, expungement and representation.

By Appointment

2-1-1 San Diego

Connection to network of resources, including prevention and diversion services, benefits, etc.

Tele-Services Only

Downtown San Diego Partnership

Family Reunification Services Outreach Services including light street-based case management

10 a.m. – 3 p.m.

U.S. Department of Veterans Affairs (VA)

Connection to VA benefits, medical care, mental health care and substance use disorder treatment.

By Appointment

Veterans Village of San Diego (VVSD)

Transitional housing in an apartment-complex setting with case management services once a week and laundry and mail assistance. VVSD oversees veterans’ progress to permanent housing and connects them to the most appropriate housing option.

9 a.m. – 11 a.m.

Able-Disabled Advocacy

Connections to benefits for Veterans experiencing homelessness support services, training and job finding assistance.

10 a.m. – 2 p.m.

NAMI San Diego

SSI/SSDI Advocacy in collaboration with Legal Aid Society of San Diego, Alcohol and Drug Treatment referrals.

Monday – Friday
8 a.m. – 5 p.m.

Dreams for Change

Stimulus and tax refund assistance, Financial counseling, and Employment Programs.

1 p.m. – 4 p.m.

If your organization is interested in providing supportive services on-site or learning more about the HRC, please email [email protected].